Test: Email and IT Changes

July 11, 2023

Evolent is aligning our technology so that you can work seamlessly to share documents, send calendar invites, attend meetings and connect with colleagues on Teams. An important first step in this process is changing from @evolenthealth.com to @evolent.com.

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Your Top To-Dos

While this transition will be seamless, you may need to take a few simple steps to update your systems starting on July 17 (e.g., reboot your computer, log-in with your new Evolent.com email, etc.). Instructions will be provided to you in advance of the change via your email.  Follow the steps outlined in the resources below to learn more.

Support Resources

Learn How to Log in to Your Computer On or After July 17

While this transition will be seamless, you may need to take a few simple steps to update your systems. Use this guide if you need help following this change.   

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FAQs

How am I impacted by the upcoming IT changes?            As we’ve shared over the past few months, Evolent is aligning our technology under one roof.  There are 2 phases of this project.

Phase I of this project impacts anyone that currently has a @evolenthealth.com email address and includes changing our email identity from @evolenthealth.com to @evolent.com.

Phase II of this project impacts anyone that has a legacy business unit email address and migrating them to a single email address using @evolent.com. As part of this migration, we will preserve and carry over information from other email account(s) to the @evolent.com account.

*These changes do not affect employees who do not have @Evolenthealth.com email addresses (such as NIA team members)

Is my username and password changing?

No. Removing “health” from the domain name is the only change. Anything before the @ sign will remain the same. Passwords are not changing.

After this change, will people still be able to contact me from my evolenthealth.com email address?

Yes. Your legacy evolenthealth.com email address is being added as an alias of your new Evolent.com email address indefinitely.

Still Need Help?

Reach out to the IT Help Desk Support portal to receive 1:1 support from an IT expert. The Help Desk Support portal can be accessed from any device (e.g., your personal phone, laptop, tablet, etc). Be sure to be explicit in the type of support you need and include your call back number in case you need to be reached via cell phone.

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