1
Inefficiency Permeates Health Plan Administration and Impacts Relations
With Members and Providers
Do Any of These Challenges Sound Familiar?
Fragmented Member
Experience
Multiple, disparate member
touchpoints, but rarely with
an integrated message.
Operational Silos &
Limited Data Visibility
You have all the right data
but in different places.
Visibility into your
operational performance
remains limited.
Unsustainable Provider
Workload Trajectory
Numerous administrative tasks,
disconnected systems, and
antiquated reimbursement
models increase provider
burden and abrasion.
